Read below or simply download this how_to_use_web2print.PDF to keep on file.

First time users

1. Click on either start order or Get Quote. These buttons are conveniently located in the task bar at the bottom of every page.

2. Register or Enter as a Guest

You will now be taken to a seperate webpage that will present you with a login field. If you are ready to place an order click on the register field and enter your details as required. A login and username will automatically be sent to your email within 3 minutes.

Note: If you wish to browse first and get a feel for the system not to mention check out our pricing, please feel free to login as a guest.

3.Enter our Web2Print application.

Upon entering your username and password you will be presented with a 4 option menu.

Pre Loved Templates - If you don't have a design and wish to choose from our list of high end templates. If you wish to choose from our catalougue of templates and simply add your own details, click on Select button under that bar and follow the simple prompts to the checkout. You will be asked to add your details and company name. You also have the option to upload a logo or image to some design templates. 

To upload an image click on the upload image/logo select the upload image or pic under the respective image field on the left side of the page and follow the prompts to upload your image. You can crop sections out of pic if you please. As you change the details in the fields you should see the preview on the right update with your new details. Press Continue on the bottom right hand corner of the page. From here you will be asked to preview and confirm all details are correct after which you will proceed to quoting and check out. 

Upload new artwork from your PC - If you have your artwork, click on select under that option. On this screen you will be asked to select the type of printing you would like to complete and this will take you to the job properties screen as seen below.

From here you will be asked to select the properties of your print job including colour, size, finishing etc. Please write any special instructions for the printer if the options you are after are not available. Someone will call you within 24 hours of submission. Press continue on the bottom right hand corner of the page.

You will be asked to upload your arkwork. Please make sure that the artwork is the exact size you wish to print plus 3mm extra on every edge. If your print job is double sided you must upload your files as one 2 page pdf. NOT SEPARATE FILES.

IE 90 x 55mm business card should be 96 x 61mm when you upload.

Please note if you don't select the correct size you will be prompted to change it in the file report section. If you wish for Serjeant Print to fix your file simply check the "have printer fix it for me" box and continue with your order. 

The next page will be a preview where you get to see a low res version of your file as well as the job properties. You must check the "i have read and approve" box on the bottom left corner to be able to continue. 

From here you must confirm your delivery or details (or select pickup) and the date you want your job finished. Lastly, you will be asked to enter your payment details into our secure (Westpac driven) online payment system. 

If you register you will be able to monitor your jobs progress from artwork and production right through to delivery. 

For any queries or if you would like a guided tour, please don't hesitate to call us on 03 8676 7800 or email us at info@serjeantgroup.com.au 

Good Luck!